Subject to change at any time (posted 1/15/2021)
It is the responsibility of the customer, not Five Kilo LLC, to ascertain and obey all applicable local, state, and federal laws in regards to the possession and use of any firearm, ammunition, firearm accessory, etc. purchased from Five Kilo LLC. Consult your local and state laws regarding the use and ownership of products sold by Five Kilo LLC. Products purchased from Five Kilo LLC must be installed and verified to be fit for usage prior to use. Please follow all steps outlined to prevent any damages to your products or injuries to yourself or others.
Returns / Refunds
New/unused products purchased from Five Kilo LLC may be returned within 30 days from the date of purchase, with prior approval from Five Kilo LLC. After receipt of returned products, Five Kilo LLC will refund the purchase amount, less shipping charges, to the original purchase method. Used products will not be accepted for returns.
If your product is unsatisfactory, you may request a replacement, but the original must be unfired and returned to Five Kilo LLC. Please note that all manufactured parts will tend to have minor discrepancies in terms of finish, such as machining marks or racking marks from anodizing. To initiate a replacement request, first contact Five Kilo LLC.
At Five Kilo LLC, we strive to fulfill your order as fast as possible. For a cancellation to be eligible for a full refund including shipping charges, the cancellation must be placed before shipping has been purchased. If cancelled after shipping has been purchased, the customer will receive a refund for the product and tax only.
At this time, we only ship via USPS Priority Mail with tracking. We normally initiate shipping within 24 hours for in stock items, with USPS estimated delivery times at 1-3 business days. Whatever we can do on our side, we will strive to ship as soon as possible.
You patronage is important to us. Your personal information is used solely for the purposes of payment and shipping; it will never be sold, or given away to anyone.
Limitation of Liability
The customer agrees that for any liability related to the purchase of products or services offered by Five Kilo LLC, thatFive Kilo LLC is not liable or responsible for any amount of damages above the aggregate dollar amount paid for by the customer for the purchase(s) made to Five Kilo LLC.
All products are sold upon the condition that Five Kilo LLC, shall not be liable in any action for the arrest, accident, or injury sustained during the transportation, handling, storage, sale, or use of the products sold or manufactured by Five Kilo LLC. Five Kilo LLC or any of its employees will not be held liable for the misuse of any products purchased from Five Kilo LLC. Upon purchase, you release Five Kilo LLC and all of our employees from any liability regarding the sale, use, ownership, and shipping of any products ordered.